AI VOICE THAT WORKS FOR YOUR BUSINESS

Never miss a call—or the opportunity behind it.

A voice agent that picks up on the first ring, understands what the caller wants, does it, and writes the whole thing back into your customer record.

Answers 24/7

Human handoff anytime

Every call transcribed

“It picks up on the first ring at nine at night. We stopped losing the bookings we never knew we were missing.”

Elena Moreau

Owner, Northside Studio

LIVE CALL

02:14

Inbound · +1 (415) 555-0142

Sarah Johnson

Returning customer · 3 orders · Austin, TX

Intent

Live transcript

Agent

Thanks for calling Northside Studio — this is Ava. How can I help?

Caller

Hi, I’d like to book a colour appointment for next week.

Agent

Of course. I have Tuesday at 2pm or Thursday at 10am. Which suits you?

Caller

Thursday at ten works.

Agent

Booked. I’ve sent the confirmation to the number you’re calling from.

Actions taken

Booked appointment

Thu 10:00am · colour

Qualified lead

High intent · 92

CRM updated

Sarah Johnson · returning

Follow-up sent

SMS confirmation

ONE AGENT, MANY JOBS

One AI call agent. Many ways to help.

Start with the job that hurts most today. The same agent can take on the next one without being rebuilt.

Receptionist

Greets every caller by name where you have one, answers the usual questions, and never puts anyone on hold.

Booking agent

Reads your real availability, offers the slots you can actually keep, and writes the appointment straight into the calendar.

Lead qualifier

Asks the questions your sales team would ask, scores the intent, and routes the hot ones to a person immediately.

Orders & support

Takes an order, checks a delivery, explains a policy — from the same catalogue and knowledge your site uses.

Outbound follow-up

Calls back the enquiry nobody had time for, confirms tomorrow’s appointments, and wins back a quiet customer.

Custom agent

Write the job description yourself. The agent inherits your tools, your tone and your escalation rules.

SET IT UP IN AN AFTERNOON

Configure your agent. Your way.

Five decisions and it is working. Change any of them later and the change is live on the next call.

Voice & language

Ava · US English · 3 languages

Greeting & script

Warm, concise, first name

Hours & routing

After hours + overflow

Tools it may use

Calendar · CRM · Catalog

Escalation rules

Refunds & complaints → human

Ava · Reception & booking

Preview · not yet live

How it would handle

Caller asks what it costs

Quotes from your price list, then offers the next opening.

Caller is unhappy

Apologises, captures the detail, transfers to a person on the spot.

Caller wants to cancel

Confirms who they are, cancels, and sends written confirmation.

Test it on your own phone before a single customer hears it.

IT SHOULD SOUND LIKE YOU

Natural voices. Real conversations.

Voices that pause, breathe and let a caller interrupt — because the fastest way to lose someone is to sound like a menu.

Ava

US English · female

Selected

Warm and unhurried — the default for reception and booking.

Hear a sample

Marcus

US English · male

Calm and precise, at home with orders, policies and detail.

Hear a sample

Nadia

UK English · female

Bright and quick, built for outbound follow-up and reminders.

Hear a sample

Or answer in your own voice

Record two minutes of speech and the agent answers as you — with your consent on file and a watermark on every sample.

Join early access

BOTH DIRECTIONS

Inbound and outbound, same agent.

Answering is half the job. The other half is calling back before the lead has moved on.

Inbound

Someone calls you

1. Call arrives

Any hour, any volume

2. Agent answers

Greets, recognises the number

3. Understands intent

Book, buy, ask or complain

4. Takes the action

Books, quotes or resolves

5. Logs & follows up

CRM, transcript, SMS

Outbound

The agent calls them

1. Trigger fires

New lead, no-show, win-back

2. Agent dials

Inside quiet hours rules

3. Identifies itself

States who and why

4. Completes the task

Confirms, books or offers

5. Records the outcome

And the next step

WHAT IT ACTUALLY DOES

Four things it does on every shift.

Not a chatbot reading a script — an agent with access to your calendar, your CRM, your catalogue and your policies.

Appointment booking

Offers only the slots you can keep, then writes the booking straight into the calendar and confirms it by text.

Thursday

9:00am

Free

10:00am

Booked

11:30am

Free

2:00pm

Free

Lead capture

Asks the qualifying questions, scores the intent, and routes anything hot to a person while they are still on the line.

Intent

High intent

Budget confirmed, timeline this month, decision maker on the call.

Order taking

Reads the real catalogue and the real stock level, takes the order, and sends the receipt before the call ends.

Commuter backpack

$150.00

Insulated bottle × 2

$60.00

Shipping

Free

Order #4821

$210.00

Customer support

Answers from your policies and order history, and escalates the moment a caller needs a person rather than an answer.

Resolved

2m 41s

“Where is order #4802?” — Tracked, delayed one day, customer notified and offered free shipping on the next order.

No human needed · logged to the timeline

AFTER THE CALL

Real-time transcript, summary and the actions to take.

Nobody listens back to recordings. The agent writes the call up while it is still happening, and turns what it heard into fields you can act on.

A plain-language summary lands before you have finished reading the transcript.

Names, numbers, dates and order references are extracted as fields, not paragraphs.

Anything the agent promised becomes a task with an owner and a due time.

Call summary

Today 10:42am · 3m 08s · Ava

Sarah called to book a colour appointment, chose Thursday at 10:00am, and asked whether the salon still offers the loyalty discount. Confirmed it does. She mentioned she may add a treatment on the day.

Extracted

Caller

Sarah Johnson

Intent

Book a colour appointment

Booked

Thursday 10:00am

Estimated value

$180

Next step

Reminder SMS · Wed 6pm

IT PLUGS INTO YOUR STACK

Works seamlessly with your tools.

The agent reads and writes where your team already works, so a call never becomes a note somebody has to retype.

Salesforce

HubSpot

Zoho

Google

Microsoft

Twilio

Mailchimp

THE PARTS THAT MATTER

A person is always one sentence away.

An agent that answers your phone represents you. These are the controls that keep it trustworthy.

Human handoff

Any caller can ask for a person, and some topics never reach the agent at all. The transfer carries the context with it.

Recording controls

Record everything, record nothing, or record only what you need — per number, per region, per call type.

Consent & compliance

Disclosure at the start of the call, quiet-hours enforcement, opt-outs honoured everywhere, immediately.

Audit logs

Every call, every action the agent took and every setting change — recorded with a name and a timestamp.

MEASURED LIKE ANY CHANNEL

Performance at a glance.

Twelve months of a single agent at a busy studio — answered, booked, qualified and handed over.

3,842

Calls answered

1,242

Appointments booked

782

Leads qualified

256

Transferred to a human

96.2%

Resolved without a callback

Calls answered per month

Peak 412 · December

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

TRANSPARENT PRICING

Fifteen cents a minute. That is the price.

No seat fees, no setup fee, no premium tier to unlock the useful parts. You pay for the time the agent spends talking to your customers.

Billed by the second — you never pay for a minute you did not use.

Transcripts, summaries and recordings are included, not an add-on.

Bring your own number, or use one of ours in over 40 countries.

No seat fees, no minimum, and unanswered or spam calls are free.

15¢

per minute of conversation

A 3-minute booking call

45¢

300 calls a month

≈ $135

Missed calls

Free

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