LEARN. BUILD. GROW.

Everything you need to get more from FlowSmartly.

Guides, articles, courses and developer references — in one place, written for the person doing the work rather than the person buying the software.

Start where you are.

Four ways in, depending on whether you are stuck, curious, planning or building.

Help CenterStep-by-step answers for every part of the platform.

Product help

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BlogHow we build it, and what we learned doing it.

4 articles

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GuidesDeep playbooks you can run end to end with your team.

Playbooks

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API DocsEndpoints, SDKs and webhooks for building on FlowSmartly.

REST + webhooks

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FROM THE BLOG

How we build it, and what we learned doing it.

Notes from the team building FlowSmartly — the decisions, the things that broke, and the practices that came out of fixing them.

Behind the build

We rebuilt the site instead of redesigning itThe previous pass ended with 400 colour literals, eleven body-text sizes and seven competing breakpoint systems. Neighbouring sections disagreed about when to stack.

4 min read

Design systems

Three themes, and the day white text stopped being readableOur accents get lighter in the dark themes so they read against the page. That decision pushed the white label on every button below the accessibility floor.

3 min read

Behind the build

We deleted the numbers that made us look successfulA pass through our own marketing site removed a $32M funding round, 120 staff across 22 countries, 25,000 customers and six colleagues. None of them existed.

3 min read

AI visibility

We let the AI crawlers in, and blocked the ones that don't citeMost sites are choosing between allowing every AI crawler and blocking all of them. Neither is the interesting option. The line worth drawing is attribution.

3 min read

Popular guides

Short, specific, and written to be finished in one sitting.

1

Connect your first channel in under ten minutes

2

Build a segment that keeps itself up to date

3

Write a brand voice the AI actually follows

4

Set up abandoned-cart recovery end to end

5

Get your Google Business profile in order

6

Read the analytics dashboard like an operator

FLOWSMARTLY ACADEMY

Learn the platform, one lesson at a time.

Short lessons with a real task at the end of each one. Your progress follows you across devices.

Getting Started

Your workspace, your first channel and your first send.

3 of 6 lessons

50%

Continue path

Grow Your Audience

Content, social and messaging that compounds month over month.

4 of 7 lessons

57%

Continue path

Sell with FlowShop

Catalog, checkout and the campaigns that fill it.

2 of 6 lessons

33%

Continue path

FOR DEVELOPERS

Build on the same platform we do.

A REST API, typed SDKs and webhooks for every event — plus the integrations most teams reach for first.

cURL

JavaScript

Python

GET

/v1/contacts

curl https://api.flowsmartly.com/v1/contacts \

-H "Authorization: Bearer $FLOWSMARTLY_API_KEY" \

-G -d "limit=20"

Popular integrations

Connect the tools you already run. Data flows both ways and lands on the same customer record.

Shopify

Products, orders and customers in sync

WordPress

Forms and posts wired to your CRM

Zapier

Connect the long tail of your stack

Slack

Approvals and alerts where you work

Google Drive

Assets and exports in one place

Make

Visual scenarios for deeper workflows

View all integrations

CHANGELOG

What’s new at FlowSmartly

Every release, in plain language. Nothing ships without a line here.

New

Campaign canvas

Drag every step of a journey into place and preview the whole thing before it sends.

May 12, 2024

Improvement

Faster Studio renders

Image and video generations return roughly 40% sooner on average.

May 6, 2024

New

Search across call transcripts

Find any call by keyword, outcome or contact, and jump to the moment it was said.

Apr 29, 2024

Fix

Quiet hours on scheduled SMS

Scheduled sends now respect each contact’s local quiet hours, not the workspace timezone.

Apr 22, 2024

New resources, once a month

The new guides, the notable changes and one thing worth trying — nothing else.

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Product updates

One email a month: what shipped, what changed, and one thing worth trying.

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