FlowSmartly - AI-Powered Social Media Management

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, maintaining your login session, and improving our services.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality and security

Analytics Cookies

Help us understand how visitors interact with our platform

Performance Cookies

Improve website speed and optimize user experience

Preference Cookies

Remember your settings and customize your experience

Cookie Data Collection

Our cookies collect the following types of information to improve your FlowSmartly experience:

Session Management

Authentication status, user preferences, dashboard settings

Usage Analytics

Page views, feature usage, error tracking, performance metrics

Security Protection

CSRF tokens, fraud prevention, suspicious activity detection

Platform Optimization

A/B testing, feature flags, personalization data

Essential Cookies

Required for Platform Operation

These cookies are necessary for FlowSmartly to function properly and cannot be disabled:

Authentication Cookies

• flowsmartly_session: Maintains your login session (expires on browser close)
• csrf_token: Protects against cross-site request forgery attacks
• auth_token: Secure authentication token for API access

Security Cookies

• security_hash: Validates request authenticity
• rate_limit: Prevents abuse and protects platform performance
• device_fingerprint: Identifies suspicious login attempts

Analytics & Performance Cookies

These cookies help us understand how users interact with FlowSmartly and improve our platform performance:

Usage Analytics

• Page views and navigation patterns
• Feature usage and engagement metrics
• Time spent on platform
• Click-through rates and conversions

Performance Monitoring

• Page load times and speed metrics
• Error tracking and debugging info
• API response times
• Browser compatibility issues

Privacy-First Analytics

Our analytics cookies collect anonymized data only. We do not track personal information or share analytics data with third parties for advertising purposes.

Preference & Customization Cookies

These cookies remember your preferences and settings to provide a personalized experience:

Platform Preferences

• theme_preference: Dark/light mode selection
• dashboard_layout: Custom dashboard configuration
• notification_settings: Communication preferences
• timezone: Local timezone for scheduling
• language: Preferred interface language

Social Media Settings

• connected_accounts: Linked social platforms
• posting_preferences: Default posting settings
• content_filters: AI content customization
• analytics_view: Preferred report formats

Third-Party Cookies

Some features of FlowSmartly use third-party services that may set their own cookies:

Social Media Platforms

When you connect social accounts, platforms may set cookies for authentication:

• Facebook/Instagram: Authentication and API access
• LinkedIn: Professional network integration
• Twitter/X: Tweet posting and analytics
• TikTok: Video content management
• YouTube: Channel and video management

Payment Processing

Stripe payment processing may set cookies for fraud prevention and secure transactions.

Customer Support

Our support chat widget may use cookies to maintain conversation context and preferences.

Managing Your Cookie Preferences

Cookie Control Options

You have several options for managing cookies on FlowSmartly:

Platform Settings

• Manage cookie preferences in your account settings
• Toggle analytics and performance cookies
• Clear stored preferences and data
• Export your cookie data

Browser Controls

• Block all cookies in browser settings
• Clear cookies and site data
• Use incognito/private browsing mode
• Install privacy-focused browser extensions

Impact of Disabling Cookies

Disabling certain cookies may affect your FlowSmartly experience:

• Essential cookies: Platform will not function properly
• Preference cookies: Settings will not be saved
• Analytics cookies: We cannot improve user experience
• Performance cookies: Platform may load slower

Cookie Retention & Deletion

Retention Periods

Session Cookies

Deleted automatically when you close your browser or log out of FlowSmartly.

Persistent Cookies

• Preference cookies: 1 year
• Analytics cookies: 2 years
• Security cookies: 30 days
• Performance cookies: 6 months

Manual Deletion

You can delete FlowSmartly cookies at any time through your browser settings or by contacting our support team for assistance.

Updates to This Policy

Policy Changes

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws.

• Notification of significant changes via email
• Updated policy posted on our website
• Continued use constitutes acceptance of changes
• Option to modify cookie preferences after updates

Contact Us

Contact Information

Email: privacy@flowsmartly.com

Phone: +1 (838) 259-2918

Address: FlowSmartly Inc., Boston, MA, United States

Cookie Questions?

If you have questions about our use of cookies or need help managing your preferences, please contact us at privacy@flowsmartly.com

Manage Your Cookie Preferences

Use the controls below to customize your cookie preferences. Your choices will be saved and applied immediately.

Cookie Preferences

Manage your cookie settings and privacy preferences

Necessary Cookies

Required

Essential for the website to function properly. These cannot be disabled.

Includes authentication tokens, CSRF protection, session management, and basic functionality.

Functional Cookies

Enable enhanced functionality like chat support and personalized content.

Remembers your preferences, language settings, and enables features like live chat and personalized dashboard layouts.

Analytics Cookies

Help us understand how visitors use our website to improve user experience.

Tracks page views, user interactions, performance metrics, and helps us identify areas for improvement. Data is anonymized.

Marketing Cookies

Used to track visitors and display relevant advertisements and content.

Enables personalized content recommendations, targeted advertisements, and social media integration features.

Learn more about our data practices in our Privacy Policy and Cookie Policy