Cookie Policy

Last Updated: January 2, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and understanding how you use our Services.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.

Types of Cookies We Use

Essential Cookies

Required for basic functionality

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Examples:

  • Session cookies: Keep you logged in during your session
  • Security cookies: Detect authentication abuse and protect your account
  • Load balancing: Route requests to optimize performance
  • CSRF tokens: Prevent cross-site request forgery attacks

Functional Cookies

Enhance your experience

These cookies allow us to remember your preferences and provide enhanced features. They improve your user experience but are not essential for the website to work.

Examples:

  • Theme preference: Remember if you prefer dark or light mode
  • Language settings: Store your preferred language
  • Sidebar state: Remember if you collapsed the sidebar
  • Dashboard layout: Save your customized dashboard preferences
  • Notification preferences: Remember your notification settings

Analytics Cookies

Help us understand usage

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our Services.

Examples:

  • Google Analytics: Track page views, sessions, and user behavior
  • Mixpanel: Analyze feature usage and user journeys
  • Hotjar: Understand user interactions through heatmaps
  • Performance monitoring: Track page load times and errors

Note: We anonymize IP addresses and do not link analytics data to personally identifiable information.

Marketing Cookies

Deliver relevant ads

These cookies track your browsing activity across websites to deliver advertisements that are relevant to you. They also help measure the effectiveness of advertising campaigns.

Examples:

  • Google Ads: Show relevant ads based on your interests
  • Facebook Pixel: Track conversions and retarget visitors
  • LinkedIn Insight Tag: Deliver targeted LinkedIn ads
  • Twitter conversion tracking: Measure ad campaign performance

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties we work with include:

Analytics & Performance

  • • Google Analytics
  • • Mixpanel
  • • Hotjar
  • • Sentry (error tracking)

Advertising & Marketing

  • • Google Ads
  • • Facebook Pixel
  • • LinkedIn Insight Tag
  • • Twitter conversion tracking

Customer Support

  • • Intercom
  • • Zendesk

Payments

  • • Stripe
  • • PayPal

How Long Do Cookies Last?

The duration cookies remain on your device depends on their type:

Session Cookies

Temporary cookies that expire when you close your browser. Used for maintaining your login session and temporary preferences.

Persistent Cookies

Remain on your device for a set period (from days to years). Used for remembering your preferences, analytics, and marketing purposes.

Typical Cookie Durations:

  • Authentication: Session or 30 days
  • Preferences: 1 year
  • Analytics: 2 years (Google Analytics)
  • Marketing: 90 days to 2 years

How to Manage Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific websites
  • Block all cookies completely
  • Delete all cookies when you close your browser

Browser-Specific Instructions:

Opt-Out Tools

You can opt out of specific tracking technologies:

⚠️ Important Note

Blocking all cookies may prevent you from using certain features of our website, including staying logged in and saving your preferences. Essential cookies cannot be disabled as they are required for the website to function.

Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no industry standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we respect your privacy choices made through our cookie consent tool and browser settings.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by updating the "Last Updated" date at the top of this page.

Contact Us

If you have questions about our use of cookies, please contact us:

FlowSmartly, Inc.

Email: privacy@flowsmartly.com

Phone: +1 (555) 123-4567

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